At Wequity, we understand that every business is unique and may require specific responses to customer inquiries. That's why we offer flexibility in modifying the answers provided by AI, whether you choose our instant or White-glove solution.

With Wequity, you have the option to manually edit any answer to better fit your needs. This allows you to directly adjust the content as you see fit, ensuring that your customers receive accurate and personalized responses.

Alternatively, you can use AI to modify the responses. By clicking on the "Ask AI" button next to each response, you can choose from several pre-set options to customize the answers:

- Fix Spelling & Grammar: Automatically corrects any spelling or grammatical errors.

- Make Longer: Expands the content to provide a more detailed response.

- Make Shorter: Condenses the content for brevity.

- Translate to English: Translates the response into English for broader accessibility.

You can also assign questions to colleagues who are already part of your team. This feature is useful for delegating specific queries to the appropriate team member for further input or verification. This ensures that your customers receive the most accurate and relevant responses.

Collaboration and feedback are essential for providing the best customer service. With Wequity, you can add comments to each answer, facilitating communication and collaboration within your team. The comment box will display the number of comments written and indicate who has made them, providing clear communication and traceability.

With Wequity, you have the power to customize AI responses to best fit your business needs. Whether you prefer manual modifications or utilizing AI, we offer the tools to ensure your customers receive the best possible support. Try Wequity today and see the difference it can make for your business!