Submitting feature requests and bug reports 🐞
Got a brilliant idea for a new feature, stumbled upon a pesky bug, or simply have a burning question? We're all ears and eager to assist you! 😊
Here's the scoop on how you can get in touch with us:
Feature Requests and Bug Reports: If you've spotted something quirky or have a genius suggestion for a new feature, we're all ears! Simply snap a quick screenshot of what you're encountering and shoot us an email at support@wequity.app. Our team of experts will swing into action to address your concerns promptly.
Live Chat Support: Need assistance in real-time? Look no further than our trusty chat bot! Just click on the chat box in the bottom right corner of the page and type "we'll be right there, we'll get back to you within the hour." Our friendly bot will acknowledge your message and connect you with a member of our team. Feel free to share your feedback, suggestions, or any technical hiccups you're facing. We're here to help!
Feature Implementation: We take your feedback seriously, especially when it comes to implementing new features. If your request addresses a significant and genuine need, you can count on us to roll out the red carpet for it! Depending on the complexity, we aim to implement requested features within a few days to two or three weeks. Your satisfaction is our top priority, so rest assured, we're on it!
We're all about making your experience with our plugin as smooth as butter, so don't hesitate to reach out whenever you need assistance or have a stroke of brilliance to share. Together, we'll make magic happen!