What does “White-glove” mean?

For questionnaires that do not meet the required formats of CSV, PDF, XLS, or XLSX, we highly recommend opting for our White-glove service. This premium service ensures that your data is handled with the utmost care and precision.

A Wequity expert will review and pre-fill your questionnaire, ensuring enhanced accuracy and compatibility with the required format. This meticulous process guarantees that your data is correctly formatted and ready for processing. With the White-glove service, you can expect a comprehensive and accurate answer within a maximum of 72 hours.

Just as with our instant solution, you have the option to review and modify the answers directly on the Wequity dashboard after the expert's processing. This flexibility allows you to make any necessary adjustments to ensure the final results meet your expectations.